The SANS 2013 Help Desk Security and Privacy Survey

by Barbara Filkins
Sept. 1, 2017 1 comment SANS Institute social engineering

The enterprise help desk is most often where a user turns to resolve a problem with all matters IT—access, endpoints and service. It is often a hub of activity with the primary goal of solving user issues as quickly and effectively as practical.As help desks are ordered to help, they are ripe for others who wish to take advantage of their mission.

https://www.sans.org/reading-room/whitepapers/analyst/2013-desk-security-privacy-survey-35020

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2flash 4 months, 4 weeks ago

Such survey should be filled by everyone working in the cyber security field. They are of huge importance for the evolution of security!

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